Accessibility

We want to ensure your visit to Hancock Gallery is as enjoyable and comfortable as possible. Below are the facilities available to help you plan ahead.

Getting Here

  • The gallery is just a 5-minute walk from Haymarket Metro Station and the main bus terminal for Newcastle City Centre.

  • We are easily accessible from the kerbside of Jesmond Road West.



Parking

  • On-street parking is available approximately 1 minute's walk from the gallery.

  • Parking costs £1 per hour with a maximum stay of 2 hours.


 

Accessibility

  • The gallery entrance has four steps, and a wheelchair-accessible ramp is available. Please contact us in advance if you require use of this facility.

  • Toilets are located on the first and second floor landings, accessed via staircase. Unfortunately, we do not currently have ground floor toilet facilities.

  • Guide dogs and assistance dogs are very welcome – water bowls are available upon request.

 


 

Additional Services

  • Guided and descriptive tours are available by appointment.

  • Epilepsy- and autism-friendly private viewings can be arranged, featuring dimmed lighting and reduced-contact experiences tailored to individual needs.

Hancock Gallery is housed in a listed Georgian townhouse in a historically significant area of Newcastle city centre. We welcome all visitors to explore our five-storey gallery space and are committed to supporting access for all.

If you have any questions or specific requirements ahead of your visit, please don’t hesitate to contact us — we’ll be happy to help.